I wasn't sure of buying ooutside of UK as this is a bummer when it comes to post Brexit. Many site have a *.co.uk and end up still having to pay for custom and vat when the source company is outside of U.K..
I called the number and Iguana picked up the phone. The company is based in Spain was so was expecting a spainsih accent. The girl/lady answer my question on whether the item was in stock, when it will be shipped and how long (same day and within 48hrs) and will I have to paid custom and duty - No as its all covered.
They used Fedex, which I have negative expereince with (but hey, depending what area you live in the world, all these shipping conmpanies will have issues at some point).
Fedex actually got delayed, courier though natrually, but it was arrived one day later. The Viconti Van Gogh was create with serial no. checking out where it should be and was perfect as I expect, packaging no issues.
During my reserach before buying, while the site can look a bit simple (its just thier choice of design), this site was recommmend by pen community sites and verdict was some Pens you can get great discount, but some other models can be priced higher than compeitions, which makes sense to most legit onlines store.
Will likely buy another Visconti going foward. Brill.
4/5 1st time experince. Will go for 5/5 in my next pruchase if no hitch.